At Willow and Wave, many of our pieces are thoughtfully created, embroidered and prepared especially for each order. Because of the personal and unique nature of our products, we are unable to accept returns, refunds or exchanges once an order has been placed.
We kindly ask that you take a moment to check your selection and order details carefully before completing your purchase, particularly where personalisation, sizing or custom details are involved.
As each piece is carefully made with attention to detail and high standards. Should you have any questions, please do not hesitate to get in contact with us.
We truly appreciate your understanding and hope you love your Willow and Wave pieces as much as we love creating them for you.
